We are pleased to announce that NovaIT, the developer of the NovaTalks platform, has successfully completed an audit of its information security management system and has been awarded the ISO/IEC 27001:2022 certification.

This certificate confirms that all processes, systems, personnel, and technologies at NovaIT, as well as the processes related to the development, deployment, technical support, and maintenance of the NovaTalks platform, comply with international information security standards.

Thanks to this, NovaTalks officially meets the requirements of ISO/IEC 27001:2022 – the global standard for information security management. This means that all data processed through our platform, from business information to customers’ personal data, is securely protected.

“Receiving ISO/IEC 27001:2022 is not just a certificate, but a confirmation that we provide the highest level of trust and security for our clients. NovaTalks is a technological solution where security is part of the product’s DNA,” commented Dmytro Romanyuk, Commercial Director of NovaIT.

For corporate clients operating in sectors with heightened security requirements, such as banking, finance, and telecommunications, this is a clear signal that NovaTalks meets global data protection standards and can be used in environments where information security is critical.

Obtaining the ISO/IEC 27001:2022 certificate confirms the reliability of NovaTalks as a modern omnichannel contact center platform, combining innovative communication capabilities with guaranteed data protection.

We continue to develop NovaTalks, integrating information security principles into all aspects of our work, from feature development to customer service. Reliability and trust are the foundation of every solution we provide.