Meet the automated campaigns in NovaTalks 🚀

Meet the automated campaigns in NovaTalks 🚀

Stay connected with your clients quickly, conveniently, and effectively with the new automated campaign feature in NovaTalks! Now you can send promotional offers, reminders, and proposals with just one click.

Why is it worth trying?

✨ Precise targeting — choose your audience by tags, attributes, or upload your own contact list to ensure each message reaches the people who are most interested in it.

💡 Personalization — address clients by name, add individual offers, discounts, or important information (e.g., amount due) with ease.

🤖 Automation — new contacts are added automatically, and recurring campaigns help maintain constant communication and increase customer loyalty.

💬 Cost-effective — just 0.17 UAH/message, and your company stays connected without unnecessary costs.

Be where your clients are and communicate effectively! Ready to try? Contact your NovaTalks manager for setup! 📩

Зміст

big data

Big Data in Marketing: How Data Helps You Understand Customers

Big Data is what transforms marketing from the art of guesswork into a precise discipline based on real customer behavior. In this article, we will explain what big data is in simple terms, where businesses get it from, what types of analytics exist, and most importantly, how data helps companies gain a deeper understanding of customers: their needs, motivations, and next step.

Read More »
Персоналізація клієнтського сервісу: профіль клієнта з історією звернень, об'єднання каналів чату, дзвінків і пошти, AI-асистент та агент підтримки
AI in customer service

The Benefits of Personalization for Boosting Customer Loyalty

Why has personalization become a must-have element of modern service? Because customers are tired of explaining their problem to three different agents. Someone who has already reached out to you expects the company to remember them and understand the context — not greet them with an impersonal “dear customer.” The contact center and sales team are exactly where trust is either built or broken. We break down the concrete benefits of personalization for loyalty, the role of AI in scaling an individual approach, common implementation mistakes, and practical steps to get start.

Read More »
Neuromarketing in customer service: personalized communication with real-time analysis of customer emotions
AI assistant

Personalization Through Neuromarketing in Customer Service

A client visits a website, calls customer support, or sends a message in a messenger — and each of these interactions leaves a trace: emotional, behavioral, and cognitive. Neuromarketing studies these traces and helps businesses build personalized service that resonates on a subconscious level.

In this article, we explore how neuromarketing principles are applied in customer service, which mistakes they help avoid, and how a contact center can use this knowledge today.

Read More »

Feedback

Реєстрація в NovaTalks

Безкоштовний пробний період на 14 днів

Ваш потенціал росту з NovaTalks

0%

Ваш відділ продажів працює не на всю потужність. Через відсутність єдиної системи ви можете втрачати звернення.

Спробуйте NovaTalks безкоштовно протягом 14 днів аби збільшити ефективність до 100%


Keep up with the latest from NovaTalks!

On Telegram, we share everything that helps you work smarter: hacks, real cases, and key updates. Join us and get the most out of it! 🚀



NovaTalks-NewsTech

Registration in NovaTalks

Free 14-day trial

Feedback

Sent

Дякуємо! Ваша реєстрація пройшла успішно

Наші технічні спеціалісти вже створюють ваш аккаунт, ви отримаєте доступи на e-mail протягом 2 годин.

* Ми створюємо акаунти з понеділка по пʼятницю з 9:00 до 18:00. Якщо ви залишили заявку в неробочий час – дані для входу будуть надіслані вранці найближчого робочого дня.