{"id":8128,"date":"2026-06-15T09:54:35","date_gmt":"2026-06-15T06:54:35","guid":{"rendered":"https:\/\/novatalks.com.ua\/?p=8128"},"modified":"2026-06-17T13:08:23","modified_gmt":"2026-06-17T10:08:23","slug":"platforma-pidtrymky-kliientiv-2026","status":"publish","type":"post","link":"https:\/\/novatalks.com.ua\/ua\/blog\/platforma-pidtrymky-kliientiv-2026\/","title":{"rendered":"NovaTalks, HelpCrunch, Zadarma \u0442\u0430 Twilio: \u044f\u043a\u0443 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0443 \u043e\u0431\u0440\u0430\u0442\u0438 \u0434\u043b\u044f \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0443 2026 \u0440\u043e\u0446\u0456"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u042f\u043a\u0449\u043e \u0432\u0438 \u0448\u0443\u043a\u0430\u0454\u0442\u0435 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0443 \u0434\u043b\u044f \u043e\u043c\u043d\u0456\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u043e\u0457 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0442\u043e, \u0439\u043c\u043e\u0432\u0456\u0440\u043d\u043e, \u0432\u0436\u0435 \u0440\u043e\u0437\u0433\u043b\u044f\u0434\u0430\u0454\u0442\u0435 \u043a\u0456\u043b\u044c\u043a\u0430 \u0432\u0430\u0440\u0456\u0430\u043d\u0442\u0456\u0432 \u2013 <strong>HelpCrunch<\/strong>, <strong>Zadarma<\/strong>, <strong>Twilio<\/strong> \u0442\u0430 <strong>NovaTalks<\/strong>. \u041a\u043e\u0436\u043d\u0430 \u0437 \u043d\u0438\u0445 \u043c\u0430\u0454 \u0441\u0432\u043e\u044e \u0441\u043f\u0435\u0446\u0456\u0430\u043b\u0456\u0437\u0430\u0446\u0456\u044e: \u043e\u0434\u043d\u0456 \u0437\u043e\u0441\u0435\u0440\u0435\u0434\u0436\u0435\u043d\u0456 \u043d\u0430 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u0457, \u0456\u043d\u0448\u0456 \u2013 \u043d\u0430 \u0447\u0430\u0442\u0430\u0445 \u0456 \u043c\u0435\u0441\u0435\u043d\u0434\u0436\u0435\u0440\u0430\u0445, \u0442\u0440\u0435\u0442\u0456 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u044e\u0442\u044c \u0433\u043d\u0443\u0447\u043a\u0438\u0439 API \u0434\u043b\u044f \u0440\u043e\u0437\u0440\u043e\u0431\u043d\u0438\u043a\u0456\u0432.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NovaTalks \u043f\u043e\u0454\u0434\u043d\u0443\u0454 \u043f\u0435\u0440\u0435\u0432\u0430\u0433\u0438 \u043e\u043c\u043d\u0456\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u043e\u0457 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 (\u044f\u043a HelpCrunch), \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u0457 \u0437 IVR (\u044f\u043a Zadarma) \u0442\u0430 \u0433\u043d\u0443\u0447\u043a\u043e\u0433\u043e API (\u044f\u043a Twilio) \u2013 \u0456 \u043f\u0440\u0438 \u0446\u044c\u043e\u043c\u0443 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454 \u043d\u0430\u0439\u043d\u0438\u0436\u0447\u0443 \u0441\u0442\u0430\u0440\u0442\u043e\u0432\u0443 \u0446\u0456\u043d\u0443 \u0441\u0435\u0440\u0435\u0434 \u043d\u0438\u0445 (\u0432\u0456\u0434 \u20ac7\/\u043c\u0456\u0441). \u0414\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443, \u0449\u043e \u0448\u0443\u043a\u0430\u0454 \u0443\u043d\u0456\u0432\u0435\u0440\u0441\u0430\u043b\u044c\u043d\u0435 \u0440\u0456\u0448\u0435\u043d\u043d\u044f \u0434\u043b\u044f \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0431\u0435\u0437 \u043f\u043e\u0442\u0440\u0435\u0431\u0438 \u0456\u043d\u0442\u0435\u0433\u0440\u0443\u0432\u0430\u0442\u0438 \u043a\u0456\u043b\u044c\u043a\u0430 \u043e\u043a\u0440\u0435\u043c\u0438\u0445 \u0441\u0435\u0440\u0432\u0456\u0441\u0456\u0432, <strong>NovaTalks<\/strong> \u2013 \u043e\u043f\u0442\u0438\u043c\u0430\u043b\u044c\u043d\u0438\u0439 \u0432\u0438\u0431\u0456\u0440.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0423 \u0446\u0456\u0439 \u0441\u0442\u0430\u0442\u0442\u0456 \u043c\u0438 \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u043e \u043f\u043e\u0440\u0456\u0432\u043d\u044f\u0454\u043c\u043e <strong>NovaTalks \u0437 HelpCrunch, Zadarma \u0442\u0430 Twilio<\/strong> \u0437\u0430 \u043a\u043b\u044e\u0447\u043e\u0432\u0438\u043c\u0438 \u043a\u0440\u0438\u0442\u0435\u0440\u0456\u044f\u043c\u0438: \u0432\u0430\u0440\u0442\u0456\u0441\u0442\u044e, \u043a\u0430\u043d\u0430\u043b\u0430\u043c\u0438 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0457, \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u0454\u044e, \u0448\u0442\u0443\u0447\u043d\u0438\u043c \u0456\u043d\u0442\u0435\u043b\u0435\u043a\u0442\u043e\u043c \u0442\u0430 \u0437\u0432\u0456\u0442\u043d\u0456\u0441\u0442\u044e. \u0423\u0441\u0456 \u0434\u0430\u043d\u0456 \u043f\u0435\u0440\u0435\u0432\u0456\u0440\u0435\u043d\u0456 \u043d\u0430 \u043e\u0444\u0456\u0446\u0456\u0439\u043d\u0438\u0445 \u0441\u0430\u0439\u0442\u0430\u0445 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0456\u0432.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u041a\u043e\u0440\u043e\u0442\u043a\u043e: NovaTalks vs HelpCrunch vs Zadarma vs Twilio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NovaTalks<\/strong>&nbsp; vs&nbsp; HelpCrunch&nbsp; |&nbsp; Zadarma&nbsp; |&nbsp; Twilio<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u2713 \u2014 \u0444\u0443\u043d\u043a\u0446\u0456\u044f \u043d\u0430\u044f\u0432\u043d\u0430 &nbsp; &nbsp; \u2014 \u2014 \u0444\u0443\u043d\u043a\u0446\u0456\u044f \u0432\u0456\u0434\u0441\u0443\u0442\u043d\u044f \u0430\u0431\u043e \u043d\u0435 \u043f\u0456\u0434\u0442\u0432\u0435\u0440\u0434\u0436\u0435\u043d\u0430 &nbsp; &nbsp; \u0414\u0430\u043d\u0456 \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u0456 \u043d\u0430 \u0442\u0440\u0430\u0432\u0435\u043d\u044c 2026 \u0440.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>\u0424\u0443\u043d\u043a\u0446\u0456\u044f<\/strong><\/th><th><strong>NovaTalks<\/strong>\u25b2 \u041d\u0430\u0448 \u0432\u0438\u0431\u0456\u0440<\/th><th><strong>HelpCrunch<\/strong><\/th><th><strong>Zadarma<\/strong><\/th><th><strong>Twilio<\/strong><\/th><\/tr><\/thead><tbody><tr><td colspan=\"5\"><strong>\ud83d\udcb0&nbsp; \u0412\u0430\u0440\u0442\u0456\u0441\u0442\u044c<\/strong><\/td><\/tr><tr><td>\u0421\u0442\u0430\u0440\u0442\u043e\u0432\u0430 \u0446\u0456\u043d\u0430<\/td><td><strong>\u0432\u0456\u0434 <\/strong>\u20ac<strong>7\/\u043c\u0456\u0441<\/strong><\/td><td>\u0432\u0456\u0434 \u20ac12\/\u043c\u0456\u0441<\/td><td>\u0432\u0456\u0434 \u20ac15\/\u043c\u0456\u0441<\/td><td>pay-as-you-go<\/td><\/tr><tr><td>\u0411\u0435\u0437\u043a\u043e\u0448\u0442\u043e\u0432\u043d\u0438\u0439 \u043f\u0440\u043e\u0431\u043d\u0438\u0439 \u043f\u0435\u0440\u0456\u043e\u0434<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>\u0424\u0456\u043a\u0441\u043e\u0432\u0430\u043d\u0430 \u0446\u0456\u043d\u0430 \u0431\u0435\u0437 \u0441\u044e\u0440\u043f\u0440\u0438\u0437\u0456\u0432<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><\/tr><tr><td colspan=\"5\"><strong>\ud83d\udcf1&nbsp; \u041a\u0430\u043d\u0430\u043b\u0438 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0457<\/strong><\/td><\/tr><tr><td>\u041e\u043d\u043b\u0430\u0439\u043d-\u0447\u0430\u0442 \u043d\u0430 \u0441\u0430\u0439\u0442\u0456<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>Email<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>WhatsApp<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>Facebook Messenger<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>Instagram Direct<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>Telegram<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>Viber<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>WeChat \/ Line<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0422\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u044f (\u0434\u0437\u0432\u0456\u043d\u043a\u0438)<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td colspan=\"5\"><strong>\ud83e\udd16&nbsp; \u0427\u0430\u0442-\u0431\u043e\u0442\u0438 \u0442\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u044f<\/strong><\/td><\/tr><tr><td>\u041a\u043e\u043d\u0441\u0442\u0440\u0443\u043a\u0442\u043e\u0440 \u0447\u0430\u0442-\u0431\u043e\u0442\u0456\u0432 (no-code)<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0427\u0430\u0442-\u0431\u043e\u0442 \u043f\u0456\u0434 \u043a\u043e\u0436\u0435\u043d \u043a\u0430\u043d\u0430\u043b<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u041c\u0430\u0441\u043e\u0432\u0456 \u0440\u043e\u0437\u0441\u0438\u043b\u043a\u0438 \u0432 \u043c\u0435\u0441\u0435\u043d\u0434\u0436\u0435\u0440\u0430\u0445<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u043d\u0435 \u043f\u0440\u0438\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u044f \u0447\u0430\u0442\u0456\u0432 (\u0440\u043e\u0437\u0443\u043c\u043d\u0430 \u0447\u0435\u0440\u0433\u0430)<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>IVR&nbsp;<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td colspan=\"5\"><strong>\ud83e\udde0&nbsp; \u0428\u0442\u0443\u0447\u043d\u0438\u0439 \u0456\u043d\u0442\u0435\u043b\u0435\u043a\u0442<\/strong><\/td><\/tr><tr><td>AI-\u0430\u0441\u0438\u0441\u0442\u0435\u043d\u0442 \u0434\u043b\u044f \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u0430<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>AI-\u0440\u0435\u0434\u0430\u043a\u0442\u043e\u0440 \u043f\u043e\u0432\u0456\u0434\u043e\u043c\u043b\u0435\u043d\u044c<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u043d\u0430 \u043e\u0446\u0456\u043d\u043a\u0430 \u0434\u0456\u0430\u043b\u043e\u0433\u0456\u0432<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0422\u0435\u043a\u0441\u0442\u043e\u0432\u0430 \u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430 (Insights)<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td colspan=\"5\"><strong>\ud83d\udce5&nbsp; \u0421\u043f\u0456\u043b\u044c\u043d\u0430 \u0441\u043a\u0440\u0438\u043d\u044c\u043a\u0430<\/strong><\/td><\/tr><tr><td>\u0412\u0441\u0456 \u043a\u0430\u043d\u0430\u043b\u0438 \u0432 \u043e\u0434\u043d\u043e\u043c\u0443 \u0456\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0456<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0428\u0432\u0438\u0434\u043a\u0456 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u0456 \/ \u0448\u0430\u0431\u043b\u043e\u043d\u0438<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0422\u0435\u0433\u0438 \u0442\u0430 \u0441\u0435\u0433\u043c\u0435\u043d\u0442\u0430\u0446\u0456\u044f \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0456\u0432<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0412\u0431\u0443\u0434\u043e\u0432\u0430\u043d\u0430 \u043a\u0430\u0440\u0442\u043a\u0430 \u043a\u043b\u0456\u0454\u043d\u0442\u0430<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><\/tr><tr><td colspan=\"5\"><strong>\ud83d\udcca&nbsp; \u0417\u0432\u0456\u0442\u043d\u0456\u0441\u0442\u044c<\/strong><\/td><\/tr><tr><td>\u0417\u0432\u0456\u0442\u0438 \u0432 \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u043c\u0443 \u0447\u0430\u0441\u0456<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>BI-\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \/ \u0432\u043b\u0430\u0441\u043d\u0456 \u0434\u0430\u0448\u0431\u043e\u0440\u0434\u0438<\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0410\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430 \u044f\u043a\u043e\u0441\u0442\u0456 (CSAT)<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td>\u0410\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0456 \u0430\u0433\u0435\u043d\u0442\u0456\u0432<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td colspan=\"5\"><strong>\ud83d\udd27&nbsp; \u0420\u043e\u0437\u0440\u043e\u0431\u043a\u0430 \u0442\u0430 \u0456\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u0457<\/strong><\/td><\/tr><tr><td>REST API \/ Webhooks<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>iOS \/ Android SDK<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>\u041c\u043e\u0431\u0456\u043b\u044c\u043d\u0438\u0439 \u0437\u0430\u0441\u0442\u043e\u0441\u0443\u043d\u043e\u043a<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u2014<\/td><td>\u2014<\/td><\/tr><tr><td colspan=\"5\"><strong>\ud83c\udfa7&nbsp; \u041f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430<\/strong><\/td><\/tr><tr><td>\u041f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 \u0432 \u0447\u0430\u0442\u0456 \u0442\u0430 email<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td>\u043b\u0438\u0448\u0435 \u043f\u043b\u0430\u0442\u043d\u0438\u0439 \u043f\u043b\u0430\u043d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NovaTalks \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454 \u043d\u0430\u0439\u043d\u0438\u0436\u0447\u0443 \u0441\u0442\u0430\u0440\u0442\u043e\u0432\u0443 \u0446\u0456\u043d\u0443 \u0441\u0435\u0440\u0435\u0434 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c \u0456\u0437 \u0444\u0456\u043a\u0441\u043e\u0432\u0430\u043d\u043e\u044e \u043f\u0456\u0434\u043f\u0438\u0441\u043a\u043e\u044e<\/strong> \u2013 \u20ac7\/\u043c\u0456\u0441 \u043f\u0440\u043e\u0442\u0438 \u20ac12\/\u043c\u0456\u0441 \u0443 HelpCrunch \u0442\u0430 \u20ac15\/\u043c\u0456\u0441 \u0443 Zadarma. \u041f\u0440\u0438 \u0446\u044c\u043e\u043c\u0443 NovaTalks \u043e\u0445\u043e\u043f\u043b\u044e\u0454 \u043d\u0430\u0439\u0431\u0456\u043b\u044c\u0448\u0435 \u043a\u0430\u043d\u0430\u043b\u0456\u0432 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0457 \u0442\u0430 \u043c\u0430\u0454 \u0443\u043d\u0456\u043a\u0430\u043b\u044c\u043d\u0456 \u0428\u0406-\u0456\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0438, \u0432\u0456\u0434\u0441\u0443\u0442\u043d\u0456 \u0443 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0456\u0432.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>NovaTalks vs HelpCrunch: \u0443 \u0447\u043e\u043c\u0443 \u0440\u0456\u0437\u043d\u0438\u0446\u044f?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">HelpCrunch \u2013 \u043d\u0430\u0439\u0431\u043b\u0438\u0436\u0447\u0438\u0439 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442 NovaTalks \u0437\u0430 \u0444\u0443\u043d\u043a\u0446\u0456\u043e\u043d\u0430\u043b\u043e\u043c: \u043e\u0431\u0438\u0434\u0432\u0456 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u044e\u0442\u044c \u043e\u043c\u043d\u0456\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u0443 \u0441\u043a\u0440\u0438\u043d\u044c\u043a\u0443, \u0447\u0430\u0442-\u0431\u043e\u0442\u0438 \u043f\u0456\u0434 \u043a\u043e\u0436\u0435\u043d \u043a\u0430\u043d\u0430\u043b, AI-\u0430\u0441\u0438\u0441\u0442\u0435\u043d\u0442\u0430 \u0442\u0430 \u0441\u043f\u0456\u043b\u044c\u043d\u0443 \u0441\u043a\u0440\u0438\u043d\u044c\u043a\u0443 \u0434\u043b\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u0438.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0413\u043e\u043b\u043e\u0432\u043d\u0456 \u0432\u0456\u0434\u043c\u0456\u043d\u043d\u043e\u0441\u0442\u0456 \u043d\u0430 \u043a\u043e\u0440\u0438\u0441\u0442\u044c NovaTalks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WeChat \u0442\u0430 Line<\/strong> \u2013 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 \u0430\u0437\u0456\u0439\u0441\u044c\u043a\u0438\u0445 \u043c\u0435\u0441\u0435\u043d\u0434\u0436\u0435\u0440\u0456\u0432, \u044f\u043a\u0438\u0445 \u043d\u0435\u043c\u0430\u0454 \u0443 HelpCrunch<\/li>\n\n\n\n<li><strong>\u041c\u0430\u0441\u043e\u0432\u0456 \u0440\u043e\u0437\u0441\u0438\u043b\u043a\u0438 \u0432 \u043c\u0435\u0441\u0435\u043d\u0434\u0436\u0435\u0440\u0430\u0445<\/strong> (Viber, Telegram, WhatsApp) \u2013 \u0443 HelpCrunch \u0442\u0430\u043a\u043e\u0457 \u0444\u0443\u043d\u043a\u0446\u0456\u0457 \u043d\u0435\u043c\u0430\u0454<\/li>\n\n\n\n<li><strong>\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u043d\u0435 \u043f\u0440\u0438\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u044f \u0447\u0430\u0442\u0456\u0432 \u0447\u0435\u0440\u0435\u0437 \u0440\u043e\u0437\u0443\u043c\u043d\u0443 \u0447\u0435\u0440\u0433\u0443<\/strong> \u2013 \u0456\u043d\u0442\u0435\u043b\u0435\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u0438\u0439 \u0440\u043e\u0437\u043f\u043e\u0434\u0456\u043b \u0437\u0432\u0435\u0440\u043d\u0435\u043d\u044c \u043c\u0456\u0436 \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u0430\u043c\u0438, \u044f\u043a\u043e\u0433\u043e \u043d\u0435\u043c\u0430\u0454 \u0443 HelpCrunch<\/li>\n\n\n\n<li><strong>NovaTalks Insights<\/strong> \u2013 \u0442\u0435\u043a\u0441\u0442\u043e\u0432\u0430 \u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430 \u0437\u0432\u0435\u0440\u043d\u0435\u043d\u044c, \u0449\u043e \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u043d\u043e \u0432\u0438\u044f\u0432\u043b\u044f\u0454 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0442\u0435\u043c\u0438 \u0442\u0430 \u0442\u0440\u0435\u043d\u0434\u0438<\/li>\n\n\n\n<li><strong>\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u043d\u0430 AI-\u043e\u0446\u0456\u043d\u043a\u0430 \u0434\u0456\u0430\u043b\u043e\u0433\u0456\u0432<\/strong> \u2013 \u043f\u0435\u0440\u0435\u0432\u0456\u0440\u043a\u0430 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u043d\u043e\u0441\u0442\u0456 \u0441\u043a\u0440\u0438\u043f\u0442\u0430\u043c \u0442\u0430 \u0430\u043d\u0430\u043b\u0456\u0437 \u043d\u0430\u0441\u0442\u0440\u043e\u044e \u043a\u043b\u0456\u0454\u043d\u0442\u0430 \u0431\u0435\u0437 \u0440\u0443\u0447\u043d\u043e\u0457 \u0440\u043e\u0431\u043e\u0442\u0438<\/li>\n\n\n\n<li><strong>\u0412\u043b\u0430\u0441\u043d\u0430 BI-\u0441\u0438\u0441\u0442\u0435\u043c\u0430<\/strong> \u0437 \u0433\u043e\u0442\u043e\u0432\u0438\u043c\u0438 \u0434\u0430\u0448\u0431\u043e\u0440\u0434\u0430\u043c\u0438 \u0434\u043b\u044f \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0443<\/li>\n\n\n\n<li><strong>\u041d\u0438\u0436\u0447\u0430 \u0441\u0442\u0430\u0440\u0442\u043e\u0432\u0430 \u0446\u0456\u043d\u0430<\/strong> \u2013 \u20ac7\/\u043c\u0456\u0441 \u043f\u0440\u043e\u0442\u0438 \u20ac12\/\u043c\u0456\u0441 \u0443 HelpCrunch<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u0422\u0430\u043a\u0438\u043c \u0447\u0438\u043d\u043e\u043c, NovaTalks \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454 \u0448\u0438\u0440\u0448\u0438\u0439 \u043d\u0430\u0431\u0456\u0440 \u043a\u0430\u043d\u0430\u043b\u0456\u0432 \u0442\u0430 \u0431\u0456\u043b\u044c\u0448\u0435 \u0428\u0406-\u0456\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0456\u0432 \u0437\u0430 \u043d\u0438\u0436\u0447\u043e\u044e \u0441\u0442\u0430\u0440\u0442\u043e\u0432\u043e\u044e \u0446\u0456\u043d\u043e\u044e, \u043d\u0456\u0436 HelpCrunch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>NovaTalks vs Zadarma: \u0449\u043e \u043e\u0431\u0440\u0430\u0442\u0438 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zadarma \u2013 \u0446\u0435 \u043d\u0430\u0441\u0430\u043c\u043f\u0435\u0440\u0435\u0434 \u0445\u043c\u0430\u0440\u043d\u0430 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u044f \u0442\u0430 \u0410\u0422\u0421, \u0437 \u043f\u043e\u0442\u0443\u0436\u043d\u0438\u043c\u0438 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u0438\u043c\u0438 \u0456\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u043c\u0438: IVR, \u0437\u0430\u043f\u0438\u0441 \u0440\u043e\u0437\u043c\u043e\u0432, \u0428\u0406-\u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430 \u0434\u0437\u0432\u0456\u043d\u043a\u0456\u0432. \u0421\u0442\u0430\u0440\u0442\u043e\u0432\u0438\u0439 \u0442\u0430\u0440\u0438\u0444 Zadarma \u2013 \u0432\u0456\u0434 \u20ac15\/\u043c\u0456\u0441.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041e\u0434\u043d\u0430\u043a Zadarma \u043d\u0435 \u0454 \u043e\u043c\u043d\u0456\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u043e\u044e \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u043e\u044e:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u043d\u0435\u043c\u0430\u0454 \u043e\u043d\u043b\u0430\u0439\u043d-\u0447\u0430\u0442\u0443 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u0443;<\/li>\n\n\n\n<li>\u043d\u0435\u043c\u0430\u0454 \u0456\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u0457 \u0437 \u043c\u0435\u0441\u0435\u043d\u0434\u0436\u0435\u0440\u0430\u043c\u0438 (WhatsApp, Telegram, Viber, Instagram, Facebook);<\/li>\n\n\n\n<li>\u043d\u0435\u043c\u0430\u0454 \u0447\u0430\u0442-\u0431\u043e\u0442\u0456\u0432 \u0434\u043b\u044f \u0442\u0435\u043a\u0441\u0442\u043e\u0432\u0438\u0445 \u043a\u0430\u043d\u0430\u043b\u0456\u0432;<\/li>\n\n\n\n<li>\u043d\u0435\u043c\u0430\u0454 \u0441\u043f\u0456\u043b\u044c\u043d\u043e\u0457 \u0441\u043a\u0440\u0438\u043d\u044c\u043a\u0438 \u0434\u043b\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">NovaTalks \u043f\u043e\u0454\u0434\u043d\u0443\u0454 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u044e (\u0432\u043a\u043b\u044e\u0447\u043d\u043e \u0437 IVR) \u0456\u0437 \u043f\u043e\u0432\u043d\u0438\u043c \u043d\u0430\u0431\u043e\u0440\u043e\u043c \u0442\u0435\u043a\u0441\u0442\u043e\u0432\u0438\u0445 \u043a\u0430\u043d\u0430\u043b\u0456\u0432, \u0447\u0430\u0442-\u0431\u043e\u0442\u0430\u043c\u0438 \u0442\u0430 \u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u043e\u044e \u2013 \u0442\u043e\u0431\u0442\u043e \u0437\u0430\u043a\u0440\u0438\u0432\u0430\u0454 \u043f\u043e\u0442\u0440\u0435\u0431\u0438, \u044f\u043a\u0456 Zadarma \u0437\u0430\u043b\u0438\u0448\u0430\u0454 \u043f\u043e\u0437\u0430 \u0443\u0432\u0430\u0433\u043e\u044e. \u041f\u0440\u0438 \u0446\u044c\u043e\u043c\u0443 \u0441\u0442\u0430\u0440\u0442\u043e\u0432\u0430 \u0446\u0456\u043d\u0430 NovaTalks (\u20ac7\/\u043c\u0456\u0441) \u043d\u0438\u0436\u0447\u0430 \u0437\u0430 Zadarma (\u20ac15\/\u043c\u0456\u0441), \u0442\u043e\u0436 \u043d\u0430\u0432\u0456\u0442\u044c \u0434\u043b\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439, \u044f\u043a\u0438\u043c \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u0430 \u043b\u0438\u0448\u0435 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u044f, NovaTalks \u043c\u043e\u0436\u0435 \u0431\u0443\u0442\u0438 \u0432\u0438\u0433\u0456\u0434\u043d\u0456\u0448\u0438\u043c \u0432\u0438\u0431\u043e\u0440\u043e\u043c \u0456\u0437 \u0448\u0438\u0440\u0448\u0438\u043c \u0444\u0443\u043d\u043a\u0446\u0456\u043e\u043d\u0430\u043b\u043e\u043c \u201c\u0437 \u043a\u043e\u0440\u043e\u0431\u043a\u0438\u201d.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>NovaTalks vs Twilio: \u0447\u0438 \u0432\u0430\u0440\u0442\u043e \u043f\u043b\u0430\u0442\u0438\u0442\u0438 \u0437\u0430 \u043f\u0430\u043a\u0435\u0442, \u0430 \u043d\u0435 \u0437\u0430 \u0432\u0438\u043a\u043e\u0440\u0438\u0441\u0442\u0430\u043d\u043d\u044f?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Twilio \u2013 \u0433\u043b\u043e\u0431\u0430\u043b\u044c\u043d\u0430 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0430 \u0434\u043b\u044f \u0440\u043e\u0437\u0440\u043e\u0431\u043d\u0438\u043a\u0456\u0432 \u0456\u0437 \u043c\u043e\u0434\u0435\u043b\u043b\u044e pay-as-you-go: \u0432\u0438 \u043f\u043b\u0430\u0442\u0438\u0442\u0435 \u0437\u0430 \u043a\u043e\u0436\u043d\u0435 \u043f\u043e\u0432\u0456\u0434\u043e\u043c\u043b\u0435\u043d\u043d\u044f, \u0434\u0437\u0432\u0456\u043d\u043e\u043a \u0447\u0438 API-\u0432\u0438\u043a\u043b\u0438\u043a \u043e\u043a\u0440\u0435\u043c\u043e. \u0426\u0435 \u0434\u0430\u0454 \u0433\u043d\u0443\u0447\u043a\u0456\u0441\u0442\u044c \u043f\u0440\u0438 \u0432\u0435\u043b\u0438\u043a\u0438\u0445 \u043e\u0431\u0441\u044f\u0433\u0430\u0445, \u0430\u043b\u0435 \u0441\u0442\u0432\u043e\u0440\u044e\u0454 \u043d\u0435\u043f\u0435\u0440\u0435\u0434\u0431\u0430\u0447\u0443\u0432\u0430\u043d\u0456\u0441\u0442\u044c \u0431\u044e\u0434\u0436\u0435\u0442\u0443 \u0434\u043b\u044f \u043c\u0430\u043b\u043e\u0433\u043e \u0442\u0430 \u0441\u0435\u0440\u0435\u0434\u043d\u044c\u043e\u0433\u043e \u0431\u0456\u0437\u043d\u0435\u0441\u0443.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u041a\u043b\u044e\u0447\u043e\u0432\u0456 \u0432\u0456\u0434\u043c\u0456\u043d\u043d\u043e\u0441\u0442\u0456:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Twilio \u043d\u0435 \u043c\u0430\u0454 \u0433\u043e\u0442\u043e\u0432\u043e\u0433\u043e \u0456\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0443 \u2013 \u0431\u0443\u0434\u044c-\u044f\u043a\u0430 \u0444\u0443\u043d\u043a\u0446\u0456\u044f (\u0447\u0430\u0442-\u0432\u0456\u0434\u0436\u0435\u0442, \u0431\u043e\u0442, \u0441\u043a\u0440\u0438\u043d\u044c\u043a\u0430) \u0432\u0438\u043c\u0430\u0433\u0430\u0454 \u0440\u043e\u0437\u0440\u043e\u0431\u043a\u0438 \u043d\u0430 \u0431\u0430\u0437\u0456 API;<\/li>\n\n\n\n<li>\u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 Twilio \u0431\u0435\u0437\u043a\u043e\u0448\u0442\u043e\u0432\u043d\u0430 \u043b\u0438\u0448\u0435 \u0443 \u0444\u043e\u0440\u043c\u0430\u0442\u0456 \u0432\u0435\u0431-\u0444\u043e\u0440\u043c\u0438 \u0431\u0435\u0437 \u0433\u0430\u0440\u0430\u043d\u0442\u043e\u0432\u0430\u043d\u043e\u0433\u043e \u0447\u0430\u0441\u0443 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u0456 \u2013 \u043f\u043e\u0432\u043d\u043e\u0446\u0456\u043d\u043d\u0438\u0439 \u0447\u0430\u0442 \u0456 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u0456 \u0442\u0456\u043b\u044c\u043a\u0438 \u043d\u0430 \u043f\u043b\u0430\u0442\u043d\u0438\u0445 \u0442\u0430\u0440\u0438\u0444\u0430\u0445;<\/li>\n\n\n\n<li>Twilio \u043d\u0435 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454 \u0433\u043e\u0442\u043e\u0432\u0438\u0445 \u0456\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u0439 \u0437 Facebook Messenger, Instagram, Telegram, Viber, WeChat \u0447\u0438 Line \u2013 \u043b\u0438\u0448\u0435 \u0431\u0430\u0437\u043e\u0432\u0456 SMS, WhatsApp \u0442\u0430 email \u0447\u0435\u0440\u0435\u0437 API.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">NovaTalks \u043d\u0430\u0434\u0430\u0454 \u0433\u043e\u0442\u043e\u0432\u0438\u0439 \u0456\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441 \u0456 \u0444\u0456\u043a\u0441\u043e\u0432\u0430\u043d\u0443 \u0446\u0456\u043d\u0443, \u0442\u043e\u043c\u0443 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457 \u043d\u0435 \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0440\u043e\u0437\u0440\u043e\u0431\u043d\u0438\u043a\u0456\u0432 \u0434\u043b\u044f \u0437\u0430\u043f\u0443\u0441\u043a\u0443 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432. Twilio \u0437\u0430\u043b\u0438\u0448\u0430\u0454\u0442\u044c\u0441\u044f \u0441\u0438\u043b\u044c\u043d\u0438\u043c \u0432\u0438\u0431\u043e\u0440\u043e\u043c \u0434\u043b\u044f \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0456\u0447\u043d\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439, \u044f\u043a\u0438\u043c \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u0430 \u043c\u0430\u043a\u0441\u0438\u043c\u0430\u043b\u044c\u043d\u0430 \u043a\u0430\u0441\u0442\u043e\u043c\u0456\u0437\u0430\u0446\u0456\u044f \u043d\u0430 \u0440\u0456\u0432\u043d\u0456 \u043a\u043e\u0434\u0443.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u041a\u0430\u043d\u0430\u043b\u0438 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0457: \u0434\u0435 NovaTalks \u0432\u0438\u043f\u0435\u0440\u0435\u0434\u0436\u0430\u0454 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0456\u0432<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">NovaTalks \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0454 <strong>9 \u043a\u0430\u043d\u0430\u043b\u0456\u0432 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0457<\/strong> \u0432 \u043e\u0434\u043d\u043e\u043c\u0443 \u0456\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0456: \u043e\u043d\u043b\u0430\u0439\u043d-\u0447\u0430\u0442, email, WhatsApp, Facebook Messenger, Instagram Direct, Telegram, Viber, WeChat\/Line \u0442\u0430 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u044e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0414\u043b\u044f \u043f\u043e\u0440\u0456\u0432\u043d\u044f\u043d\u043d\u044f: HelpCrunch \u043f\u043e\u043a\u0440\u0438\u0432\u0430\u0454 7 \u0456\u0437 \u0446\u0438\u0445 \u043a\u0430\u043d\u0430\u043b\u0456\u0432 (\u0431\u0435\u0437 WeChat\/Line \u0442\u0430 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u0457), Zadarma \u2013 \u043b\u0438\u0448\u0435 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u044e, \u0430 Twilio \u2013 email, WhatsApp \u0442\u0430 \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u0456 \u0434\u0437\u0432\u0456\u043d\u043a\u0438 \u0447\u0435\u0440\u0435\u0437 API.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 WeChat \u0456 Line \u043e\u0441\u043e\u0431\u043b\u0438\u0432\u043e \u0432\u0430\u0436\u043b\u0438\u0432\u0430 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0456\u0432, \u0449\u043e \u043f\u0440\u0430\u0446\u044e\u044e\u0442\u044c \u0456\u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0437 \u0410\u0437\u0456\u0457 \u2013 \u0436\u043e\u0434\u0435\u043d \u0437 \u0442\u0440\u044c\u043e\u0445 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0456\u0432 \u0446\u0456\u0454\u0457 \u0444\u0443\u043d\u043a\u0446\u0456\u0457 \u043d\u0435 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0428\u0442\u0443\u0447\u043d\u0438\u0439 \u0456\u043d\u0442\u0435\u043b\u0435\u043a\u0442 \u0442\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u044f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0423\u0441\u0456 \u0447\u043e\u0442\u0438\u0440\u0438 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 \u043c\u0430\u044e\u0442\u044c AI-\u0430\u0441\u0438\u0441\u0442\u0435\u043d\u0442\u0430 \u0434\u043b\u044f \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u0456\u0432 \u2013 \u0446\u0435 \u0432\u0436\u0435 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442 \u0440\u0438\u043d\u043a\u0443. \u0410\u043b\u0435 NovaTalks \u0456\u0434\u0435 \u0434\u0430\u043b\u0456:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI-\u0440\u0435\u0434\u0430\u043a\u0442\u043e\u0440 \u043f\u043e\u0432\u0456\u0434\u043e\u043c\u043b\u0435\u043d\u044c<\/strong> (\u0432\u0438\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044f \u043f\u043e\u043c\u0438\u043b\u043e\u043a, \u043f\u0435\u0440\u0435\u043a\u043b\u0430\u0434, \u0437\u043c\u0456\u043d\u0430 \u0442\u043e\u043d\u0443) \u2013 \u0454 \u0442\u0430\u043a\u043e\u0436 \u0443 HelpCrunch, \u0430\u043b\u0435 \u0432\u0456\u0434\u0441\u0443\u0442\u043d\u0456\u0439 \u0443 Zadarma \u0442\u0430 Twilio;<\/li>\n\n\n\n<li><strong>\u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u043d\u0430 \u043e\u0446\u0456\u043d\u043a\u0430 \u0434\u0456\u0430\u043b\u043e\u0433\u0456\u0432<\/strong> \u2013 \u0443\u043d\u0456\u043a\u0430\u043b\u044c\u043d\u0430 \u0444\u0443\u043d\u043a\u0446\u0456\u044f NovaTalks, \u0432\u0456\u0434\u0441\u0443\u0442\u043d\u044f \u0443 \u0432\u0441\u0456\u0445 \u0442\u0440\u044c\u043e\u0445 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0456\u0432;<\/li>\n\n\n\n<li><strong>NovaTalks Insights<\/strong> (\u0442\u0435\u043a\u0441\u0442\u043e\u0432\u0430 \u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430) \u2013 \u0443\u043d\u0456\u043a\u0430\u043b\u044c\u043d\u0430 \u0444\u0443\u043d\u043a\u0446\u0456\u044f, \u0449\u043e \u043f\u0435\u0440\u0435\u0442\u0432\u043e\u0440\u044e\u0454 \u0442\u0438\u0441\u044f\u0447\u0456 \u0437\u0432\u0435\u0440\u043d\u0435\u043d\u044c \u043d\u0430 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0456\u043d\u0441\u0430\u0439\u0442\u0438 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0417\u0432\u0456\u0442\u043d\u0456\u0441\u0442\u044c: BI-\u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430 \u044f\u043a \u043f\u0435\u0440\u0435\u0432\u0430\u0433\u0430<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">NovaTalks \u2013 \u0454\u0434\u0438\u043d\u0430 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0430 \u0437 \u043f\u0435\u0440\u0435\u043b\u0456\u043a\u0443, \u044f\u043a\u0430 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454 \u043f\u0456\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u043d\u044f \u0432\u043b\u0430\u0441\u043d\u043e\u0457 BI-\u0441\u0438\u0441\u0442\u0435\u043c\u0438 \u0437 \u0433\u043e\u0442\u043e\u0432\u0438\u043c\u0438 \u0434\u0430\u0448\u0431\u043e\u0440\u0434\u0430\u043c\u0438. \u0426\u0435 \u0434\u043e\u0437\u0432\u043e\u043b\u044f\u0454 \u0432\u0456\u0434\u0441\u0442\u0435\u0436\u0443\u0432\u0430\u0442\u0438 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0456\u0441\u0442\u044c \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0443, \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438\u0432\u043d\u0456\u0441\u0442\u044c \u0430\u0433\u0435\u043d\u0442\u0456\u0432 \u0442\u0430 CSAT \u0443 \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u043c\u0443 \u0447\u0430\u0441\u0456 \u0431\u0435\u0437 \u0434\u043e\u0434\u0430\u0442\u043a\u043e\u0432\u0438\u0445 \u0456\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0456\u0432.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HelpCrunch \u043c\u0430\u0454 \u0431\u0430\u0437\u043e\u0432\u0443 \u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0443 \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u0442\u0430 CSAT, \u0430\u043b\u0435 \u0431\u0435\u0437 BI-\u0434\u0430\u0448\u0431\u043e\u0440\u0434\u0456\u0432. Zadarma \u0456 Twilio \u043d\u0435 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u044e\u0442\u044c \u0433\u043e\u0442\u043e\u0432\u0438\u0445 \u0440\u0456\u0448\u0435\u043d\u044c \u0434\u043b\u044f \u0430\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0438 \u0442\u0435\u043a\u0441\u0442\u043e\u0432\u043e\u0457 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0427\u0430\u0441\u0442\u0456 \u0437\u0430\u043f\u0438\u0442\u0430\u043d\u043d\u044f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0427\u0438 \u0434\u0435\u0448\u0435\u0432\u0448\u0438\u0439 NovaTalks \u0437\u0430 HelpCrunch?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0422\u0430\u043a. NovaTalks \u043a\u043e\u0448\u0442\u0443\u0454 \u0432\u0456\u0434 \u20ac7\/\u043c\u0456\u0441, \u0442\u043e\u0434\u0456 \u044f\u043a HelpCrunch \u2013 \u0432\u0456\u0434 \u20ac12\/\u043c\u0456\u0441. \u041f\u0440\u0438 \u0446\u044c\u043e\u043c\u0443 NovaTalks \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454 \u0434\u043e\u0434\u0430\u0442\u043a\u043e\u0432\u0456 \u043a\u0430\u043d\u0430\u043b\u0438 (WeChat, Line) \u0442\u0430 \u0443\u043d\u0456\u043a\u0430\u043b\u044c\u043d\u0456 \u0428\u0406-\u0456\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0438, \u044f\u043a\u0438\u0445 \u043d\u0435\u043c\u0430\u0454 \u0443 HelpCrunch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0427\u0438 \u043c\u043e\u0436\u043d\u0430 \u0437\u0430\u043c\u0456\u043d\u0438\u0442\u0438 Zadarma \u043d\u0430 NovaTalks?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0422\u0430\u043a. NovaTalks \u0432\u043a\u043b\u044e\u0447\u0430\u0454 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u044e \u0442\u0430 IVR, \u0442\u043e\u0436 \u043c\u043e\u0436\u0435 \u043f\u043e\u0432\u043d\u0456\u0441\u0442\u044e \u0437\u0430\u043c\u0456\u043d\u0438\u0442\u0438 Zadarma \u0434\u043b\u044f \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u0438\u0445 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0439, \u0434\u043e\u0434\u0430\u0442\u043a\u043e\u0432\u043e \u043d\u0430\u0434\u0430\u044e\u0447\u0438 \u043e\u043c\u043d\u0456\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u0443 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0443 \u0447\u0435\u0440\u0435\u0437 \u043c\u0435\u0441\u0435\u043d\u0434\u0436\u0435\u0440\u0438 \u0442\u0430 \u0447\u0430\u0442.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0427\u0438\u043c NovaTalks \u0432\u0456\u0434\u0440\u0456\u0437\u043d\u044f\u0454\u0442\u044c\u0441\u044f \u0432\u0456\u0434 Twilio?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Twilio \u2013 \u0446\u0435 \u043a\u043e\u043d\u0441\u0442\u0440\u0443\u043a\u0442\u043e\u0440 \u043d\u0430 \u0431\u0430\u0437\u0456 API \u0434\u043b\u044f \u0440\u043e\u0437\u0440\u043e\u0431\u043d\u0438\u043a\u0456\u0432 \u0437 \u043e\u043f\u043b\u0430\u0442\u043e\u044e \u0437\u0430 \u0432\u0438\u043a\u043e\u0440\u0438\u0441\u0442\u0430\u043d\u043d\u044f. NovaTalks \u2013 \u0433\u043e\u0442\u043e\u0432\u0430 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0430 \u0437 \u0444\u0456\u043a\u0441\u043e\u0432\u0430\u043d\u043e\u044e \u0446\u0456\u043d\u043e\u044e, \u0456\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u043e\u043c \u0434\u043b\u044f \u043e\u043f\u0435\u0440\u0430\u0442\u043e\u0440\u0456\u0432 \u201c\u0437 \u043a\u043e\u0440\u043e\u0431\u043a\u0438\u201d \u0442\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u043e\u044e, \u0432\u043a\u043b\u044e\u0447\u0435\u043d\u043e\u044e \u0432 \u0442\u0430\u0440\u0438\u0444.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0427\u0438 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0454 NovaTalks WhatsApp \u0442\u0430 Telegram?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0422\u0430\u043a, NovaTalks \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0454 WhatsApp, Telegram, Viber, Facebook Messenger, Instagram Direct, \u0430 \u0442\u0430\u043a\u043e\u0436 WeChat \u0442\u0430 Line \u2013 \u0431\u0456\u043b\u044c\u0448\u0435 \u043a\u0430\u043d\u0430\u043b\u0456\u0432, \u043d\u0456\u0436 \u0431\u0443\u0434\u044c-\u044f\u043a\u0438\u0439 \u0456\u0437 \u0442\u0440\u044c\u043e\u0445 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0456\u0432.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0421\u043f\u0440\u043e\u0431\u0443\u0439\u0442\u0435 NovaTalks \u0431\u0435\u0437\u043a\u043e\u0448\u0442\u043e\u0432\u043d\u043e \u0432\u0436\u0435 \u0441\u044c\u043e\u0433\u043e\u0434\u043d\u0456!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>NovaTalks \u043f\u043e\u0454\u0434\u043d\u0443\u0454 \u043f\u0435\u0440\u0435\u0432\u0430\u0433\u0438 \u043e\u043c\u043d\u0456\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u043e\u0457 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 (\u044f\u043a HelpCrunch), \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0456\u0457 \u0437 IVR (\u044f\u043a Zadarma) \u0442\u0430 \u0433\u043d\u0443\u0447\u043a\u043e\u0433\u043e API (\u044f\u043a Twilio) \u2013 \u0456 \u043f\u0440\u0438 \u0446\u044c\u043e\u043c\u0443 \u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0454 \u043d\u0430\u0439\u043d\u0438\u0436\u0447\u0443 \u0441\u0442\u0430\u0440\u0442\u043e\u0432\u0443 \u0446\u0456\u043d\u0443 \u0441\u0435\u0440\u0435\u0434 \u043d\u0438\u0445 (\u0432\u0456\u0434 \u20ac7\/\u043c\u0456\u0441). \u0414\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443, \u0449\u043e \u0448\u0443\u043a\u0430\u0454 \u0443\u043d\u0456\u0432\u0435\u0440\u0441\u0430\u043b\u044c\u043d\u0435 \u0440\u0456\u0448\u0435\u043d\u043d\u044f \u0434\u043b\u044f \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0431\u0435\u0437 \u043f\u043e\u0442\u0440\u0435\u0431\u0438 \u0456\u043d\u0442\u0435\u0433\u0440\u0443\u0432\u0430\u0442\u0438 \u043a\u0456\u043b\u044c\u043a\u0430 \u043e\u043a\u0440\u0435\u043c\u0438\u0445 \u0441\u0435\u0440\u0432\u0456\u0441\u0456\u0432, NovaTalks \u2013 \u043e\u043f\u0442\u0438\u043c\u0430\u043b\u044c\u043d\u0438\u0439 \u0432\u0438\u0431\u0456\u0440.<br \/>\n\u0423 \u0446\u0456\u0439 \u0441\u0442\u0430\u0442\u0442\u0456 \u043c\u0438 \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u043e \u043f\u043e\u0440\u0456\u0432\u043d\u044f\u0454\u043c\u043e NovaTalks \u0437 HelpCrunch, Zadarma \u0442\u0430 Twilio \u0437\u0430 \u043a\u043b\u044e\u0447\u043e\u0432\u0438\u043c\u0438 \u043a\u0440\u0438\u0442\u0435\u0440\u0456\u044f\u043c\u0438: \u0432\u0430\u0440\u0442\u0456\u0441\u0442\u044e, \u043a\u0430\u043d\u0430\u043b\u0430\u043c\u0438 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0457, \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u0454\u044e, \u0448\u0442\u0443\u0447\u043d\u0438\u043c \u0456\u043d\u0442\u0435\u043b\u0435\u043a\u0442\u043e\u043c \u0442\u0430 \u0437\u0432\u0456\u0442\u043d\u0456\u0441\u0442\u044e. \u0423\u0441\u0456 \u0434\u0430\u043d\u0456 \u043f\u0435\u0440\u0435\u0432\u0456\u0440\u0435\u043d\u0456 \u043d\u0430 \u043e\u0444\u0456\u0446\u0456\u0439\u043d\u0438\u0445 \u0441\u0430\u0439\u0442\u0430\u0445 \u043a\u043e\u043d\u043a\u0443\u0440\u0435\u043d\u0442\u0456\u0432.<\/p>\n","protected":false},"author":8,"featured_media":8131,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1,14],"tags":[2285,2280,787,49,2278,2293,2279,2175,1481,2292,2176,2290,2179,2288,2287,2291,2289,2286],"class_list":["post-8128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-ai-","tag-helpcrunch-2","tag-ivr-2","tag-novatalks-2","tag-twilio-2","tag-whatsapp--","tag-zadarma-2","tag-avtomatizacziya-pidtrimki-2","tag-kontakt-czentr-2","tag-2292","tag-omnikanalna-platforma-2","tag-2290","tag-pidtrimka-klintiv-2","tag-2288","tag-2287","tag-2291","tag-2289","tag-2286"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>NovaTalks vs HelpCrunch, Zadarma, Twilio \u2013 \u043f\u043e\u0440\u0456\u0432\u043d\u044f\u043d\u043d\u044f 2026<\/title>\n<meta name=\"description\" content=\"\u0410\u043d\u0430\u043b\u043e\u0433\u0438 HelpCrunch, Zadarma \u0442\u0430 Twilio \u0437\u0430 \u0446\u0456\u043d\u043e\u044e, \u043a\u0430\u043d\u0430\u043b\u0430\u043c\u0438, \u0428\u0406 \u0442\u0430 \u0437\u0432\u0456\u0442\u043d\u0456\u0441\u0442\u044e. \u041f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 \u0434\u043b\u044f \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0448\u043e \u043f\u0456\u0434\u0445\u043e\u0434\u044f\u0442\u044c \u0432\u0430\u0448\u043e\u043c\u0443 \u0431\u0456\u0437\u043d\u0435\u0441\u0443.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/novatalks.com.ua\/ua\/blog\/platforma-pidtrymky-kliientiv-2026\/\" \/>\n<meta property=\"og:locale\" content=\"uk_UA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NovaTalks vs HelpCrunch, Zadarma, Twilio \u2013 \u043f\u043e\u0440\u0456\u0432\u043d\u044f\u043d\u043d\u044f 2026\" \/>\n<meta property=\"og:description\" content=\"\u0410\u043d\u0430\u043b\u043e\u0433\u0438 HelpCrunch, Zadarma \u0442\u0430 Twilio \u0437\u0430 \u0446\u0456\u043d\u043e\u044e, \u043a\u0430\u043d\u0430\u043b\u0430\u043c\u0438, \u0428\u0406 \u0442\u0430 \u0437\u0432\u0456\u0442\u043d\u0456\u0441\u0442\u044e. \u041f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 \u0434\u043b\u044f \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0448\u043e \u043f\u0456\u0434\u0445\u043e\u0434\u044f\u0442\u044c \u0432\u0430\u0448\u043e\u043c\u0443 \u0431\u0456\u0437\u043d\u0435\u0441\u0443.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/novatalks.com.ua\/ua\/blog\/platforma-pidtrymky-kliientiv-2026\/\" \/>\n<meta property=\"og:site_name\" content=\"NovaTalks\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/novatalkss\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-15T06:54:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-17T10:08:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/novatalks.com.ua\/wp-content\/uploads\/novatalks_-helpcrunch_-zadarma-ta-twilio-yaku-platformu-obrati-dlya-pidtrimki-kli\u0454ntiv-u-2026-roczi.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Iryna Shevchenko\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta 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