{"version":"1.0","provider_name":"NovaTalks","provider_url":"https:\/\/novatalks.com.ua\/en\/","author_name":"Iryna Shevchenko","author_url":"https:\/\/novatalks.com.ua\/en\/author\/iryna-shevchenkonovait-com-ua\/","title":"Top 10 Phrases That Annoy Customers in Chats | NovaTalks","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"BjvI9IF3CM\"><a href=\"https:\/\/novatalks.com.ua\/en\/blog\/top-10-fraz-yaki-dratuyut-kliyentiv-u-chatah\/\">Top 10 Phrases That Annoy Customers in Chats<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/novatalks.com.ua\/en\/blog\/top-10-fraz-yaki-dratuyut-kliyentiv-u-chatah\/embed\/#?secret=BjvI9IF3CM\" width=\"600\" height=\"338\" title=\"&#8220;Top 10 Phrases That Annoy Customers in Chats&#8221; &#8212; NovaTalks\" data-secret=\"BjvI9IF3CM\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/novatalks.com.ua\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/novatalks.com.ua\/wp-content\/uploads\/2025\/08\/10_phrases_eng.webp","thumbnail_width":940,"thumbnail_height":788,"description":"\u26a0\ufe0f Which phrases should you avoid writing to customers in chats? Check out the top 10 examples and learn how to prevent frustration in communication \ud83d\udcac. Improve your service with NovaTalks."}